We're Hiring!

About Us

As Tasmania’s publicly owned training provider, TasTAFE is a vital contributor to the prosperity of the state’s economy through supporting jobs and employment and the economic resilience of our businesses and industry. With a focus on practical, real-life learning, we work hard to ensure the training our learners receive is industry relevant and we provide real industry skills that are highly valued by employers.

TasTAFE aspires to be a place of innovation, creating new ways of training, finding solutions, delivering differently and increasing access for all.

The Role

As Senior Manager Student Services, you'll lead a dedicated team that delivers essential support services across our campuses, including counselling, Aboriginal liaison, disability support, career advice, and library services.

Reporting to the Executive Director Quality and Academic Services, you’ll guide the design and implementation of inclusive, contemporary student support models, ensure alignment with legislation and best practice and help shape TasTAFE's strategic direction through membership on key internal committees.

This is a dynamic role, perfect for a people-focused leader with a passion for student success and wellbeing.

This ongoing, full-time leadership role can be based at any TasTAFE campus statewide.

On any given day, your responsibilities will include:

• Lead the development and implementation of student wellbeing strategies and services
• Drive policy, procedure, and service delivery improvements across student services
• Support the delivery of inclusive library services and student learning resources
• Provide expert advice to the Executive on student needs and emerging trends
• Manage internal and external partnerships that contribute to student success
• Contribute to state-wide initiatives such as Closing the Gap and Disability Action Plans
• Lead your team with empathy, vision, and a commitment to continuous improvement
• Oversee budgets, resources, and work health and safety within your area

What You’ll Bring

• Strong experience leading strategic and operational projects in education or human services
• A forward-thinking approach to student support—driven by data and grounded in equity
• Experience working with diverse student populations, including Aboriginal and Torres Strait Islander communities and people with disability
• High-level interpersonal and communication skills, with a proven ability to influence, collaborate and build trust
• Demonstrated expertise in policy development, quality assurance, and regulatory compliance
• A track record of leading high-performing, multidisciplinary teams in complex environment

Desirable
• Tertiary qualifications in education, leadership or business
• Experience in post-Year 10 or vocational education environments
• Senior leadership experience in a large and complex organisation

A current Working with Vulnerable People registration is required, or the ability to obtain prior to commencement.

Supporting a Diverse Workforce

At TasTAFE, we encourage applications from the Aboriginal and Torres Strait Islander community, people living with a disability, people from diverse cultural and linguistic backgrounds, mature age workers and members of the LGBTIQA+ community.

We are a diverse and inclusive workplace and understand the importance of flexibility. We want our workforce to reflect the diversity in our community, and we are committed to building a culture we are all proud of.

Ask us how we can make this role flexible to suit you.

Join TasTAFE

If you think this could be the opportunity for you, we encourage you to apply by submitting a current copy of your resume which outlines your skills and experience (you do not need to include a cover letter). To be eligible, you must have the right to work in Australia.

Candidate screening and interviews may commence prior to the closing date.

If you require any reasonable adjustments to the recruitment process, please let our recruitment team know during selection. For more information regarding this opportunity, please call TasTAFE on 1300 655 307 and ask to speak to a member of the Talent Team.

Applications for this role close at 11.55 pm on Sunday 10th August 2025

TasTAFE is determined to create a positive application experience for all candidates.

We are committed to provide application outcomes via phone or email in a timely manner to all candidates.

TasTAFE prioritises Tasmania’s Child and Youth Safe Standards and the Universal Principle for Aboriginal Cultural Safety in its recruitment process, ensuring the safety and cultural well-being of children, youth, and Aboriginal individuals.